Social media monitoring

For emergency and crisis management

Use social media to detect incidents in your region. Create a situational overview of an incident quickly.

Early warning

Incidents are widely reported on social media, often by eye-witnesses, using text and photos. Detect incidents by location or incident type.

Situational awareness

PublicSonar is designed for risk, crisis and business continuity management. Our tools will give you an instant overview of any situation.

Evaluation & assessment

In the aftermath of a crisis, you can evaluate the course of events and assess the effect of your measures using historical data.

Detect, track and manage incidents

Social media are widely used in emergencies. Witnesses report what they see by sharing pictures, videos, text. That makes social media a valuable source during incidents. Time is critical. Creating a situational picture should be fast and easy. You don’t have time to build complex searches. You don’t have time to process large volumes of meaningless chatter. This is why you need a tool. For collecting, analyzing, visualizing and sharing information. This tool should fit needless into your incident management process.

Create your incident dashboard

Detect all the emerging incidents in your region with your real-time incident dashboard and receive alerts when thresholds are exceeded. Information is categorized based on relevance and theme. This will save you time processing thousands of online posts, when only a small part is truly relevant.