Social Media Intelligence
PublicSonar and RapidSOS partner to enhance incident and crisis management
Social Media Intelligence
PublicSonar and RapidSOS partner to enhance incident and crisis management
Why ECCs Need Social Media Intelligence
Over 70 percent of adults in the U.S. use social media, and many use it to report high-risk situations. Often, these messages contain valuable information that could improve situational awareness. But sadly, much of this data never reaches emergency services.
When every second counts, you want every type of life-saving information at your fingertips, including real-time social media data.
PublicSonar Social Media Intelligence—in partnership with RapidSOS—provides Emergency Communication Centers and first responders with AI-powered, real-time social media intelligence to enhance situational awareness, improve response, and save more lives. Interested in learning more? Get in touch.
For 911 Centers
911 telecommunicators get at-a-glance access to relevant social posts, photos, and videos inside and alongside RapidSOS Portal. The result – improved situational awareness in near-to-real time.
For Responders
A photo or video may be worth a thousand words. So you can provide first responders with faster and more detailed situational awareness, even as the picture evolves.
What is PublicSonar Social Media Intelligence?
PublicSonar Social Media Intelligence is an online monitoring solution for incident and crisis management. Our partnership with RapidSOS connects 911 professionals with eyes on the scene.
We use artificial intelligence to identify social media messages from multiple channels that relate to 911-relevant incidents, events, and emergencies in your area. We plot relevant Tweets directly on the map within RapidSOS Portal, and telecommunicators can quickly click through and access other relevant social posts. For more information, visit the RapidSOS training portal.
Download our eBook
Learn more about AI-powered Social Media Intelligence for 911 Centers.
Download our eBook
Learn more about AI-powered Social Media Intelligence for 911 Centers.
Ready to learn more about Social Media Intelligence?
Reach out to our experts to learn more and schedule a free consultation.
Why did PublicSonar Become RapidSOS Ready?
Our partnership with RapidSOS strengthens our offer to ECCs. It guarantees seamless integration of our technology into the user experience trusted by over 5,200 public safety agencies.
That means fast set-up, fast time to value, and the scale to offer an extremely accessible price-point. Through RapidSOS, an innovative AI-powered social media intelligence platform is now within reach of all ECCs.
PublicSonar Social Media Intelligence is available to ECCs today through RapidSOS. To learn more about the solution, visit www.rapidsos.com/publicsonar.
Learn more about PublicSonar Social Media Intelligence
If you’re interested in learning more about PublicSonar and RapidSOS' joint solution, please fill out this form and we will be in touch.
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Learn more about Social Media Intelligence
If you’re interested in learning more about PublicSonar and RapidSOS' joint solution, please fill out this form and we will be in touch.
"*" indicates required fields
Use Cases
PublicSonar Social Media Intelligence helps in multiple emergency scenarios.
Public Safety
A safe living environment requires continuous awareness of what’s happening and timely detection of disruptions. Social media provides a continuous source of up-to-date information invaluable for public safety.
Natural Disasters
Storms, hurricanes, floods, fires, and earthquakes can impact communities and infrastructure in highly localized ways. It’s crucial to gain situational awareness at a local level, especially in the first hour of response.
Crowd Control
Emergency services must always be prepared at mass gatherings, crowded events, and parades. Risks can include stampedes, crushing, threatening weather, or terrorism.
Mobility
People on social media share details of road accidents and traffic disruptions - usually before the information reaches the control room. With Social Media Intelligence, control rooms and first responders have more eyes on the scene.
Vital Infrastructure
Identify disruptions in telecommunications, electricity, and water supply at an early stage. AI-driven insights provide additional images of the interference and the impact.
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