Social media intelligence

For retailers

Find out how you can use social media to boost your sales

Social Analytics

Discover trends, manage your online reputation and analyse connectedness with your brand and products.

Real time

In the office or on-the-go, the Retail Monitor provides you powerful tools to help you track every comment or note about your products.


Easily mark messages and communicate with your team to facilitate real time, seamless collaboration.

Discover conversations, people and trends.

The Retail Monitor gives you real time access to mentions about your products across billions of interactions on Twitter, Instagram, Youtube and Facebook. Discover instantly what people are saying about your products, increase your response time, analyse what works and discover potential threats and weaknesses.

Your retail dashboard

In your real time retail dashboard you will see all the comments made about your products emerging. You will receive automated alerts when thresholds are exceeded. Information is categorized based on relevant themes. This will save you tremendous time processing thousands of online posts, when only a small part is truly relevant. React and engage quickly. Follow-up on positive comments from your ambassadors, or respond to a dissatisfied customer before the story gets ahead of you.